About Artemis Hospital

Yes. Artemis Hospital holds Joint Commission International (JCI) accreditation — the globally recognised standard for international patient safety and care quality — and has been re-accredited three times since 2012. It was the first hospital in Gurgaon to achieve JCI certification. Artemis also holds NABH and NABL accreditation, meaning its clinical processes, nursing practices, and laboratory services are independently verified to international standards. For patients travelling from Africa, the Gulf, Europe, or South Asia, these accreditations are the most reliable indicator that Artemis meets the same quality benchmarks as hospitals in their home countries.

• JCI Accreditation — first in Gurgaon; re-accredited 2015 and 2018
• NABH — National Accreditation Board for Hospitals and Healthcare Providers
• NABL — accreditation for laboratory services
• Green OT Certification (Bureau Veritas) — held across multiple years

Artemis Hospital is most frequently chosen by international patients for organ transplantation, cancer treatment, cardiac surgery, neurosurgery, and orthopaedics. Its transplant programme covers kidney, liver, heart, lung, bone marrow, and cornea transplants. 

In oncology, Artemis holds North India's only M6 CyberKnife system for non-invasive radiosurgery, offers CAR-T cell therapy for blood cancers, and was awarded Best Bone Marrow Transplant Centre in North India. The hospital's 40+ oncologists manage cases across surgical, medical, and radiation oncology with a multidisciplinary approach.

• Organ Transplantation — kidney, liver, heart, lung, bone marrow, cornea
• Oncology — CyberKnife M6 (North India exclusive), CAR-T, HIPEC, BMT
• Cardiology and Cardiac Surgery — CABG, TAVI, valve repair, heart transplant
• Neurosurgery — CyberKnife CNS radiosurgery, neuro-navigation, DBS

Medical treatment in India typically costs 60-80% less than equivalent procedures in the United Kingdom, United States, or Germany. 

Bone marrow transplants, joint replacements, and complex cancer treatments follow a similar cost pattern. Artemis Hospital provides a detailed cost estimate — including surgery, hospitalisation, diagnostics, and medication — before patients travel, so there are no surprises on arrival. Patients can request a treatment cost estimate directly through the international patient team.

Yes. Artemis Hospital provides language interpretation and multilingual coordinator support for international patients. Patients are assigned a dedicated international patient coordinator who manages their enquiry, travel, treatment, and post-discharge communication. 

English is spoken universally across the clinical and administrative teams. For specific language requirements, contact the international patient support team in advance to confirm availability of your preferred language.

Artemis Hospital is located in Sector 51, Gurugram (Gurgaon), in the Delhi-NCR region of India. Indira Gandhi International Airport in New Delhi is 18 kilometres away — approximately 15 minutes by road. The hospital's international patient team arranges 24-hour airport transfers, so patients and their families are collected on arrival and transported directly to the hospital or to partner accommodation nearby. No independent navigation is required.

• 18km from Indira Gandhi International Airport, New Delhi
• Approximately 15 minutes by road
• 24-hour airport transfers coordinated by the international patient team
• Partner hotels available near the hospital for patients and family

Artemis Hospital's international patient team manages every aspect of the treatment journey, from first enquiry to post-discharge follow-up at home.

• Online and in-person specialist consultations before and after travel
• Second medical opinions for complex or high-risk diagnoses
• Medical visa documentation assistance
• 24-hour airport transfers
• Accommodation booking for patients and accompanying family
• A detailed treatment itinerary provided before departure
• Multilingual coordinator support
• Air ambulance coordination for patients unable to travel commercially
• Secure online access to medical records and treatment reports after returning home
• Post-treatment follow-up through online video consultations

Yes. Artemis Hospital is empanelled with more than 20 international insurance companies and third-party administrators (TPAs), which reduces pre-authorisation delays and administrative burden for insured international patients. 

Named insurance partners include CIGNA International, Allianz Worldwide Care, Nextcare, Daman, GIG Gulf, International SOS, and Europ Assistance, among others. Patients should inform the international patient team of their insurer when first enquiring so cashless or reimbursement arrangements can be confirmed in advance.

Yes. Artemis Hospital offers formal second medical opinions for international patients who have received a diagnosis at home and want specialist review before committing to treatment. This service is available via online video consultation, meaning patients can speak directly with a named Artemis specialist — in oncology, transplantation, cardiology, orthopaedics, or neurology — without travelling first. A report is issued following the consultation. Many patients use this service to compare their existing diagnosis and proposed treatment plan against the clinical assessment at Artemis.

Appointments, medical consultations, and health check-ups at Artemis Hospital in Gurgaon, India are coordinated through the International Patient Care team, which assists international patients before they travel.

You can contact the team through the following channels:

• WhatsApp: +1 718 550 0880
• Telephone: +1 718 550 0880
• Email: [email protected]

Support includes arranging in-person appointments, online video consultations, second medical opinions, and treatment planning, helping international patients connect with specialist doctors in India without unnecessary delays.