Seamless overseas care. Full visibility, full control.

My1Health partners with insurers and Third Party Administrators (TPAs) to deliver structured, governance-controlled overseas care coordination - zero unapproved spend, consolidated billing, vetted global hospitals.

I'm an Insurer I'm a TPA
Healthcare professionals
52,000+ Policyholders assisted across our network
150+ Countries where we've coordinated treatment
350+ Vetted global hospital partners

Trusted by Leading Partners

Minet Old Mutual Zamara Olea Britam Liaison Group APA Insurance Leadway Health CIC South Sudan Eden Care Strategis Madison Continuum Zambia Kenyan Alliance HCI Healthcare

Built for Your Operating Structure

Whether you run your own book or coordinate on behalf of clients, there's a model designed for how you actually work.

Healthcare professional
For Insurers

For insurance companies managing overseas and out-of-network cases directly for their own policyholders - under your governance framework.

  • Guarantee of Payment - issue a GOP and your member accesses care on credit at any panel facility.

  • Pre-treatment authorisation - no service rendered without your sign-off at every level of care.

  • Zero cost to access - no retainers, no setup fees, no minimum volumes required.

  • Real-time visibility - live case status, financials, and documentation for your teams.

Explore Insurer Partnerships
For TPAs

For Third Party Administrators coordinating overseas care on behalf of multiple insurer clients - with client-specific rules applied independently.

  • Multi-client coordination - manage cases across multiple insurer clients through one point.

  • Client-specific governance - insurer rules & GOP limits applied per client.

  • Structured referral workflow - standardised process from submission to reconciliation.

  • Consolidated reporting - full documentation per client, audit-ready at all times.

Explore TPA Partnerships

350+

Vetted Global Hospital Partners

52,000+

Patients Assisted Worldwide

4.8/5

Verified Google Reviews Rating

24hr

GOP Turnaround

Every Operational Layer, Fully Handled

From the moment a case is referred to us, your team focuses on the clinical decision. We handle everything that happens next.

Insurance specialists in discussion
Talk to an Insurance Specialist

Showcasing Our Global Footprint

Partner with My 1Health for seamless access to the top international hospitals for your policyholders:

What Our Partnership Looks Like in Practice

Real cases coordinated through our insurer and TPA partnerships — from first referral to final invoice.

Healthcare partnership
Africa . Kenya

My 1Health has consistently ensured seamless coordination, timely communication, and access to world-class medical networks — adding real value to our clients. They are a reliable and innovative partner in advancing accessible, specialised healthcare.

LIAISON
GROUP

Care Manager

Liaison Group

Africa . Kenya

Our collaboration with My 1Health has been marked by professionalism, efficiency, and a strong commitment to quality service delivery. We confidently endorse them as a trusted partner in healthcare facilitation and coordination.

Britam logo

Provider Relations Analyst

Britam General Insurance Company Limited

Frequently Asked Questions

Find answers to common queries about our specialised healthcare solutions.

What is My1Health and how does it work?
My1Health is an overseas medical care coordination platform that connects insurers and Third Party Administrators with a vetted global hospital network. We manage the full case journey — from hospital identification and cost estimation through to billing and reconciliation — with full visibility and governance at every step.
How is My1Health different from a hospital referral service?
Unlike a referral service, My1Health manages the entire case — not just the introduction to a hospital:
  • GOPs issued within your pre-approved financial limits
  • Travel and accommodation coordinated end to end
  • On-ground care experience managed throughout
  • Single consolidated invoice delivered at close
  • Your team remains in control of approvals at every stage
What destinations does My1Health cover?
We coordinate care across three continents:
  • Africa — including South Africa and East Africa
  • Asia — India and broader South East Asia
  • Europe — the United Kingdom
  • Middle East coverage is also available and the panel is expanding
All hospital partners across our network are independently vetted and accredited.
Is there a minimum volume requirement to partner with My1Health?
No. There are no retainers, no per-member-per-month fees, and no minimum case volumes:
  • You pay per approved case only
  • No financial commitment until you have an active case
  • Low-risk addition to your existing service arrangements
How long does it take to get started?
Partnership agreements are typically finalised within one to two weeks:
  • Governance parameters configured before your first case
  • First case can be submitted immediately after signing
  • First case handled correctly from day one
Speak to an Insurance Specialist

Ready to Improve Care for Your Policyholders?

Whether you're an insurer or TPA, talk to our partnerships team and see how My1Health can simplify your overseas care management.

I'm an Insurer I'm a TPA

No retainers . No minimum volumes . First case within weeks