Help & FAQs

1. How do I schedule an appointment or online consultation for my child with Rainbow’s Children Hospital?
   Through our user-friendly online booking system, you can talk to a Rainbow International Support Specialist, who will guide you through the booking process for your child’s appointment.
   
   WhatsApp: +254711082073
   
   Telephone Number: +254711082073
   
   Email: [email protected]
2. Will there be someone who speaks our language?
   Yes, Rainbow Children’s Hospital understands the importance of clear communication, especially when dealing with children.
   
   They have a team of multilingual staff members to ensure your child feels comfortable and understood throughout their treatments.
3. What paediatric specialties does Rainbow’s Children Hospital offer?
   Rainbow is a centre of excellence for various specialities, the best Paediatric Hospital in India. They offer advanced treatments for congenital heart defects, neurological disorders, kidney, liver, and bone marrow transplants, orthopaedic conditions, childhood cancers & more.
   
   They also have a dedicated team for child growth and development, ensuring your child receives comprehensive care at every stage.
   
   If your child has a complex medical condition, Rainbow's expertise can provide the specialised care they need.
4. What makes Rainbow different for complex children's cases?
   Rainbow's global reputation for handling complex conditions stems from a strong foundation:
   
   

   • Highly Skilled Specialists: Their team comprises leading paediatric specialists, each with extensive experience in their respective fields.
   
   
   • Advanced Technology: Rainbow utilises cutting-edge medical equipment and diagnostic tools for accurate diagnosis and treatment planning.
   
   
   • Proven Success Rates: They boast high success rates, offering children a chance at a healthy future even in complex situations.
   
   
   • Holistic Approach: Prioritising both physical and emotional well-being, Rainbow provides dedicated support services for families.
   
   
5. How does Rainbow address my child's anxiety during treatments?
   Recognising that medical procedures can be stressful for children, the hospital fosters a child-friendly environment.
   
   Their dedicated staff is trained to minimise anxiety through play therapy, age-appropriate explanations, and ensuring open communication with both children and their families.
6. What happens after my child’s treatment, surgery, or procedure?
   Your child will experience a recovery period within state-of-the-art facilities and a child-friendly environment, complemented by attentive and personalised follow-up care.
   
   Their comprehensive post-treatment care includes regular check-ins for your baby by a dedicated Patient Support Specialists to ensure a smooth recovery process.
7. How can I learn more about specific treatments, or how can I contact a Rainbow Children’s Hospital paediatrician? 
   You can get in touch with a Rainbow’s Patient Support Specialist here or through:
   
   WhatsApp: +254711082073
   
   Telephone Number: +254711082073
   
   Email: [email protected]