Help & FAQs

1. How can I book an appointment with Gertrude’s Children’s Hospital, Nairobi?
   You can conveniently schedule an appointment at Gertrude’s Children’s Hospital, Kenya, through our user-friendly online booking system or talk to a Gertrude’s Children’s Hospital Patient Support Specialist, who will assist you with your booking.   WhatsApp: +254711082072  Telephone Number: +254711082072 
2. Will there be someone at Gertrude’s Children’s Hospital, Kenya, who speaks my language?
   Yes! The medical professionals at Gertrude’s Children’s Hospital, Kenya, are proficient in English. To cater to Chinese speakers, we also offer professional interpreter services for effective communication and precise diagnosis.      
3. How do I pay for my treatment at Gertrude’s Children’s Hospital, Kenya, if I do not have health insurance?   
   We've got you covered. At Gertrude’s Children’s Hospital, we cater to your child’s needs by accepting a wide range of payment methods, including cash, credit cards, and debit cards.  
4. What specialties does Gertrude’s Children’s Hospital in Nairobi offer? 
   Gertrude’s Children’s Hospital, Kenya, is a multispecialty healthcare facility offering child-health services. These include Paediatric Cardiology, Paediatric Oncology, Paediatric Orthopaedics, and more. Our specialised paediatricians ensure your child receives high-quality, personalised care. 
5. What happens after my child's treatment, surgery, or procedure?  
   At Gertrude’s Children’s Hospital, Kenya, your child will experience a recovery period within our comfortable paediatric facilities, complemented by our attentive and personalised follow-up care. Our comprehensive post-treatment care includes check-ins by dedicated Patient Support Specialists to ensure a smooth recovery process for your child.
6. How do I get in contact with Gertrude’s Children’s Hospital, Kenya Specialist?    
   You can contact Gertrude’s Children’s Hospital Patient Support Specialist  here or through:       WhatsApp: +254711082072    Telephone Number: +254711082072       Email:  support@my1health.com