Help & FAQs

1. How do I schedule an in-person appointment or online consultation with Subang Jaya Medical Centre? 
   You can easily book an appointment by contacting our International Patient Care team through: WhatsApp: +1 718-550-0880
   
   Telephone Number: +1 718-550-0880
   
   Email: [email protected]
   
   We will book your in-person appointments, virtual/online consultations, or second medical opinions to ensure you receive the expert care you need, no matter where you are.
2. Why is Subang Jaya Medical Centre considered the best private hospital in Malaysia?
   Recognised by Newsweek Asia’s Top Private Hospitals 2025 for clinical excellence and international patient care.
   
   Accredited by both the Joint Commission International (JCI) and the Malaysian Society for Quality in Health (MSQH) for meeting global healthcare standards.
   
   40+ years of medical expertise and trusted by patients from more than 50 countries worldwide.
   
   First in Malaysia to perform open-heart surgery, stem cell transplants, and paediatric liver transplants in the private healthcare sector.
   
   Offers specialised care across oncology, neurology, cardiology, orthopaedics, and rehabilitation, backed by high success rates.
   
   Equipped with state-of-the-art medical technology including robotic surgery, AI diagnostics, and advanced radiotherapy systems.
   
   Known for a patient-first approach, with personalised treatment plans and a dedicated International Patient Centre for global patients.
3. Will there be someone who speaks my language?     
   Yes, Subang Jaya Medical Centre offers multilingual support to ensure that international patients feel fully understood. English is widely spoken by all doctors, nurses, and medical staff.
   
   In addition, the hospital provides professional interpretation services for Japanese and Korean speakers, and additional language support can be arranged upon request through the International Patient Centre.
4. Where is Subang Jaya Medical Centre located?
   Subang Jaya Medical Centre is conveniently located in Subang Jaya, Selangor, approximately 30 minutes from Kuala Lumpur International Airport (KLIA) and also accessible from Sultan Abdul Aziz Shah Airport (Subang Airport).
   
   Its strategic location makes it ideal for international patients travelling to Malaysia for treatment, with easy access via major highways and airport transfer services provided by the hospital.
   
   For patients and family members interested in exploring Malaysia, popular tourist attractions such as the Petronas Twin Towers, Batu Caves, Sunway Lagoon, and the heritage city of Malacca are all within reach, making Subang Jaya an ideal medical and travel destination.
5. What specialised medical treatments does Subang Jaya Medical Centres offer?
   Subang Jaya Medical Centres in Malaysia provides a wide range of specialised treatments, including: a) Cardiology
   
   b) Spine surgeries
   
   c) Bariatric surgeries
   
   d) Hip and knee replacements
   
   e) Paediatrics
   
   f) Physiotherapy and rehabilitation
   
   g) Plastic surgery
   
   h) Cancer treatments for breast, lung, gastrointestinal, prostate, head & neck and more
   
   i) Neurosurgeries
   
   j) Urology and more
6. Can I get a treatment cost estimate before travelling to Malaysia?
   Yes, Subang Jaya Medical Centre provides international patients with a clear and transparent treatment cost estimate before they begin their medical journey to Malaysia.
   
   This upfront pricing helps you plan with confidence, avoiding unexpected medical expenses. The estimate includes consultation fees, diagnostics, hospital stay, surgery or procedure costs, medications, and any follow-up care required.
   
   With support from the International Patient Centre, your treatment plan is reviewed by specialists to ensure you receive an accurate and tailored quotation.
7. How do international patients benefit from Subang Jaya Medical Centres’ services?
   Access to internationally accredited care at one of Malaysia’s top private hospitals.
   
   Full-service coordination through a dedicated International Patient Centre.
   
   Visa assistance, hotel booking, airport transfers, and travel itinerary planning.
   
   Professional interpreters for Japanese, Korean, Indonesia, English, Chinese and other languages upon request.
   
   Remote access through video consultations and second medical opinions from senior specialists.
   
   Detailed treatment cost estimates provided before arrival, with support for international insurance billing.
   
   Personalised treatment plans developed by some of Malaysia’s best specialists.
   
   Post-treatment support including follow-ups, online access to medical reports, and simplified scheduling for return visits.
8. How do I get in contact with Subang Jaya Medical Centre Specialist?   
   You can get in touch with a Subang Jaya Medical Centre Patient Support Specialist here or through: 
   
   WhatsApp:  +1 718-550-0880
   
   Telephone Number:  +1 718-550-0880
   
   Email:  [email protected]