Help & FAQs

1. How do I schedule an in-person appointment or online consultation with Island Hospital?
   You can easily book an appointment by contacting our International Patient Care team through:
   
   WhatsApp: +1 718-550-0880
   
   Telephone Number: +1 718-550-0880
   
   Email: [email protected]
   
   We will book your in-person appointments, telemedicine consultations, or second medical opinions to ensure you receive the expert care you need, no matter where you are.
2. Which advanced treatments are offered at Island Hospital in Malaysia?
   Island Hospital offers advanced treatments in cardiology, neurology, oncology, orthopaedics, spine surgery, kidney transplants, urology, and fertility care.
   
   These are supported by cutting-edge technologies such as PET-CT, robotic-assisted surgery, 3D laparoscopy, and LINAC radiotherapy, ensuring precise and minimally invasive interventions for complex cases.
3. What makes Island Hospital one of the best private hospitals in Malaysia?
   Island Hospital is renowned for delivering complex treatments through 80+ internationally trained specialists across nine Centres of Excellence.
   
   Patients benefit from personalised care in a 600-bed, world-class facility equipped with PET-CT, robotic surgery, and advanced diagnostics all supporting over 400,000 visits annually.
4. What services are offered to international patients at Island Hospital?
   Island Hospital provides visa support, language interpretation, cost estimates, dedicated international patient coordinators, travel assistance, airport transfers, and personalised care plans.
   
   Patients visit from Indonesia, the Philippines, Cambodia, Singapore, Thailand, Myanmar, Bangladesh and other parts of the world.
5. How do I book an in-person or video consultation at Island Hospital as an international patient?
   International patients can book an in-person or video consultation with a specialist at Island Hospital through a dedicated Patient Support Specialist.
   
   To book a consultation:
   
   WhatsApp: +1 718-550-0880
   
   Phone: +1 718-550-0880
   
   Email: [email protected]
   
   You will receive personalised assistance in choosing the right doctor, selecting your preferred consultation method, and confirming your appointment.