About Gleneagles Hospitals
Ranked among the World's Best Hospitals in MalaysiaGleneagles Hospitals
One of Malaysia's most recognised private hospital networks, Gleneagles delivers JCI and MSQH accredited care across Kuala Lumpur, Penang, Johor and Kota Kinabalu, treating international patients from more than 20 countries
Your journey to better health at Gleneagles Hospitals starts here
We are the Official Information & Representative Office for Gleneagles Hospitals, helping to coordinate all medical treatments and check-ups for FREE.Insurances Accepted
Explore insurances accepted at Gleneagles Hospitals
AIA Indonesia
AIA Shared Services
Allianz Indonesia
AXA Indonesia
Ema Global Assistance
Generali Indonesia
Global MediCALL Assistance (M) Sdn Bhd
IA International Assistance Sdn Bhd
International SOS
Pacific Health Insurance Co., Ltd.
Prestige International
Prudential Indonesia
PT AA International Indonesia (Across Asia Assist)
Discover your insurance options at Gleneagles Hospitals
Looking for a specific insurance provider? Simply use our search function or contact us for assistance and our knowledgeable team will happily verify whether your provider is accepted at our facility.
Connect With a Support Specialist NowExplore Gleneagles Hospitals Locations
Four accredited hospitals across Malaysia, in Kuala Lumpur, Penang, Johor and Kota Kinabalu
Gleneagles Hospital Kuala Lumpur
Main branch- 376 beds; 200+ specialists across 40+ specialties
- Ranked top 200 globally, Newsweek World's Best Hospitals 2025.
- Malaysia's first Gamma Knife Radiosurgery centre (2014).
Gleneagles Hospital Penang
- JCI accredited since 2016; 80+ specialists; 50+ years operating
- 5+ cardiac cath labs; 3T MRI; 640 slice CT scanner
- Regional referral centre for paediatric cardiology in Southeast Asia
Gleneagles Hospital Johor
- Medisave accredited; only 20 minutes from Singapore Tuas checkpoint
- Malaysia's 1st Robotic LIMA Harvest CABG performed here
- MSQH accredited; Halal certified throughout
Gleneagles Hospital Kota Kinabalu
- 180 beds; MSQH accredited; established 2015
- Sabah's only private 24/7 Stroke Centre
- WSO Angels Platinum Award for stroke care quality
Gleneagles Hospitals's Accreditation & Awards
- Among World's Best Hospitals 2024, 2025, 2026 (1st in Malaysia 2024)- Newsweek and Statista
- 2nd Best in Malaysia, World's Best Hospitals 2025. 2026- Newsweek and Statista
- Asia's Top Private Hospitals and Clinics 2026- Newsweek- 2026 (knee, hip, shoulder, cataract, refractive eye surgery categories)
- Joint Commission International (JCI) - Gleneagles KL and Penang
- Malaysian Society for Quality in Health (MSQH) Accreditation
- WSO Angels Platinum Award for Stroke Care- World Stroke Organization
- Gold Standard in Stroke Care (2 years)- Gleneagles Johor
- Paediatric Service Provider of the Year, Asia Pacific Gleneagles Penang
- Frost & Sullivan Customer Value Leadership Award, Malaysian Hospital Industry- 2023 (Gleneagles KL)
- Gold Prize, Kwong Wah Yit Poh Dr Sun Yat-Sen Spirit Award- 2018 (Gleneagles Penang)
- Hospital of the Year, Malaysia- Private Healthcare category- 2021 (Gleneagles KL)
- International Hospital of the Year- International Medical Travel Journal (IMTJ)- 2018 (Gleneagles KL)
- Excellence in Customer Service- International Medical Travel Journal (IMTJ)- 2018 (Gleneagles KL)
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Frequently Asked Questions
Have a question? Our support team is here to guide you through each step of your treatment journey with personal care and attention.How do I contact Gleneagles Hospitals' international patient support team?
Appointments, consultations and health check-ups at Gleneagles Hospitals in Malaysia are coordinated by the international patient team, available before, during and after your visit.
- WhatsApp: +1 718 550 0880
- Telephone: +1 718 550 0880
- Email: [email protected]
Support includes in-person appointments, video consultations, second opinions and full treatment coordination. Reports submitted through the team are reviewed by the relevant specialist at the hospital before any clinical recommendation is made.
Is Gleneagles Malaysia JCI accredited?
Yes. Both Gleneagles Hospital Kuala Lumpur and Gleneagles Hospital Penang hold JCI accreditation, and all four Gleneagles hospitals in Malaysia hold MSQH accreditation. JCI is the international gold standard in hospital quality, the same body that certifies leading hospitals in the US and Europe. For international patients, both designations mean safety protocols and patient care standards have been independently verified.
How much does treatment at Gleneagles Malaysia cost compared to Singapore, Australia or the UK?
Treatment at Gleneagles Malaysia costs 40 to 70% less than equivalent private care in Singapore, Australia or the UK. Specific comparisons from verified sources:
- CABG (bypass surgery): RM 70,000 to RM 80,000 in Malaysia vs a surgeon fee alone of RM 66,000 in Singapore
- Knee replacement: RM 20,000 to RM 45,000 in Malaysia vs USD 15,500 to 16,500 in Singapore
- MRI scan: USD 350 to 400 in Malaysia vs USD 1,200+ in Singapore
- IVF (own egg cycle): approximately USD 2,500 to 4,500 in Malaysia vs USD 12,000 to 22,000 in the UK
The international patient team provides a written itemised estimate before you travel. Several international insurance groups are accepted. Confirm current coverage with the team before travel.
Which conditions and treatments does Gleneagles Malaysia treat for international patients?
Gleneagles Malaysia treats international patients across 40+ specialties. The most commonly sought by international patients include:
- Cardiac surgery: Malaysia's first Robotic LIMA Harvest CABG (Johor) and a 24/7 STEMI cath lab at KL
- Oncology: Malaysia's first Gamma Knife programme (KL, 2014), with 450+ patients treated aged 7 to 90
- Orthopaedics: Mako SmartRobotics for knee and hip replacement at KL
- Neurology: Sabah's only private 24/7 Stroke Centre with the WSO Platinum Award (KK)
- Fertility: Halal-compatible IVF under Malaysian National Fatwa Council guidelines (KL)
How long will I need to stay in Malaysia for treatment at Gleneagles?
Stay duration depends on the procedure. General guidance:
- Heart bypass (CABG): 7 to 10 days inpatient, plus 10 to 14 days before flying
- Knee or hip replacement: 5 to 7 days inpatient, plus 7 to 10 days
- Gamma Knife Radiosurgery: 1 to 2 days
- IVF (full stimulated cycle): 10 to 14 days
- Health screening packages: 1 to 2 days
- Angioplasty (planned): 2 to 4 days inpatient
Accommodation near each facility is arranged at no cost by the international patient team; options vary by preference and budget and cover your caregiver. A full treatment itinerary is prepared before you travel.
Does Gleneagles Malaysia treat patients from my country, and will there be someone who speaks my language?
Gleneagles Hospitals treat patients from Indonesia, Singapore, Brunei, the Philippines, Australia, the UK, China, India, Japan and GCC countries including Saudi Arabia, the UAE and Kuwait. Patient coordination is available in Bahasa Indonesia, Mandarin, English and Arabic. For Indonesian patients, Gleneagles Penang holds cashless insurance partnerships with Prudential Indonesia, AIA Indonesia, Generali Indonesia, AXA Indonesia and Allianz Indonesia. Language and cultural support are built into the process, not arranged as an afterthought.
What is the Gleneagles Hospitals Medisave accreditation, and does it apply to Singapore patients?
Gleneagles Hospital Johor is Medisave accredited by the Singapore Ministry of Health, meaning eligible Singapore residents can offset part of their treatment cost through their Medisave account. This applies to approved surgical procedures and conditions covered under the Medisave scheme.
Gleneagles Johor is located 20 minutes from the Singapore Tuas checkpoint, making it the nearest JCI-equivalent private hospital option for most Singapore residents considering treatment in Malaysia. The international patient team can confirm which procedures qualify for Medisave reimbursement before you travel.
