About Galenia Hospital
Ranked Among México's Best Hospitals and Trusted by Patients AbroadGalenia Hospital
One of only 7 JCI accredited hospitals in México, Galenia Hospital is also ranked among World’s Best Hospitals in the country by Newsweek (2026).
3 Highly Specialised Centers cover cancer, heart and neurological care, backed by a 24/7 ECMO service. Every case follows international standards, with OR1 AIR 4K 3D imaging in the operating rooms.
A dedicated coordinator plans your travel, hotel and written cost estimate from the first enquiry. Each private room has a sleeper sofa for 1 companion, and 4 international insurers are accepted.
Your journey to better health at Galenia Hospital starts here
We are the Official Information & Representative Office for Galenia Hospital, helping to coordinate all medical treatments and check-ups for FREE.Insurances Accepted
Explore insurances accepted at Galenia Hospital
BUPA
Corvel
Sagicor
Universal Assistance
Discover your insurance options at Galenia Hospital
Looking for a specific insurance provider? Simply use our search function or contact us for assistance and our knowledgeable team will happily verify whether your provider is accepted at our facility.
Connect With a Support Specialist NowExplore Galenia Hospital Locations
Biggest private hospital in Quintana Roo, opened 2006, with 5 adult intensive care units and a 24/7 emergency department.
Galenia Hospital, Cancún
Main branch- One of only 7 JCI accredited hospitals in México.
- 5 adult intensive care units and a 24/7 emergency department.
- Biggest private hospital in Quintana Roo, opened 2006.
Galenia Hospital's Accreditation & Awards
- Ranked among World's Best Hospitals 2026, México- Newsweek
- JCI Accreditation
- Qmentum International Accreditation, Platinum level
- Health Travel Services Accreditation (international travel services)
- Certification of Healthcare Establishments
- Health Tourism Distinction
- CAHUSA Certification for Human Care in Health
- Quality Assurance Programme, Clinical Laboratory
- Global Network of Green and Healthy Hospitals
- Affiliation- Mexican Consortium of Hospitals (CMH) and National Association of Private Hospitals
Gallery
Frequently Asked Questions
Have a question? Our support team is here to guide you through each step of your treatment journey with personal care and attention.How do I contact the international patient support team in Cancún?
The international patient team handles enquiries, consultations and travel planning 24/7.
- WhatsApp: +1 718 550 0880
- Telephone: +1 718 550 0880
- Email: [email protected]
It arranges video consultations, second opinions and full treatment coordination with your doctor.
How much does treatment cost in Cancún, and is international insurance accepted?
Cost depends on your procedure, length of stay and whether intensive care is needed.
Galenia Hospital works with BUPA, Universal Assistance, Sagicor and Corvel. You receive a written cost estimate once your medical reports are reviewed.
What is the length of stay in Cancún for international patients?
Your doctor sets it after assessing you, and your coordinator confirms a written itinerary before you travel.
- Accommodation near the hospital is booked at no cost by the international patient team
- Options depend on your preference and budget, and room rates depend on your choice
- A companion or caregiver can stay overnight on the sleeper sofa in your private room
- The Four Points by Sheraton hotel sits adjacent to the hospital
Is medical treatment in Cancún safe for international patients?
Yes, Galenia Hospital is one of 7 hospitals in México with Joint Commission International accreditation, and it also holds Accreditation Canada Platinum and General Health Council certification.
The emergency department runs 24 hours a day, 365 days a year, and 5 adult intensive care units support complex recovery.
Which specialties does Galenia Hospital treat?
Galenia Hospital runs 3 Highly Specialised Centers, covering cancer, heart and neurological care.
- Oncology, cardiology, neurology and neurosurgery
- Spine surgery, orthopaedics and trauma
- General, plastic and reconstructive surgery
- Obstetrics, neonatology and paediatrics
Ask the international patient team to confirm your specific procedure.
Can I send my medical reports before I travel?
Yes, the international patient team shares your reports with the Galenia Hospital specialists before you travel.
The official assessment happens at your in person consultation.
