Help & FAQs

1. How do I schedule an in-person appointment or online consultation with Dexeus University Hospital? 
   You can easily book an appointment by contacting our International Patient Care team through:
   
   WhatsApp: +1 718-550-0880
   
   Telephone Number: +1 718-550-0880
   
   Email: [email protected]
   
   We will book your in-person appointments, virtual/online consultations, or second medical opinions to ensure you receive the expert care you need, no matter where you are.
2. Why is Dexeus University Hospital considered one of the best hospitals in Spain?
   i. Over 85 years of experience in advanced medical care and complex treatments
   
   ii. Recognised for high success rates in IVF, oncology, neurosurgery, and cardiology
   
   iii. Part of Quirónsalud, the world’s first JCI-accredited hospital group
   
   iv. Ranked among Spain’s top hospitals for cancer treatment, eye surgery, and orthopaedic care
   
   v. Equipped with state-of-the-art medical technology for safer, more accurate procedures
   
   vi. Trusted by 900+ international patients annually from Europe, the Middle East, and beyond
   
   vii. Over 800 internationally trained doctors with expertise in complex, high-risk conditions
   
   viii. Full international patient support, including translators, travel assistance, and treatment planning
3. Will there be someone who speaks my language?  
   Yes, multilingual support is available. Doctors and staff speak English, and interpretation is offered in Arabic, Russian, French, and other languages. This ensures you feel informed and comfortable at every stage of care.
4. Where is Dexeus University Hospital in Barcelona, Spain located?
   Dexeus University Hospital is centrally located in Barcelona, Spain, near top hotels, transport hubs, and attractions:
   
   i. Barcelona-El Prat Airport (BCN) – 12 km / approx. 20 minutes by car
   
   ii. Girona-Costa Brava Airport – 100 km / approx. 1.5 hours by car
   
   iii. Easily accessible by metro, train, or taxi from anywhere in the city
   
   International patients can enjoy a safe, modern city with Mediterranean weather, rich cultural heritage, world-class cuisine, and ideal conditions for recovery.
5. What specialised medical treatments does Dexeus University Hospitals offer?
   Dexeus University Hospitals provides a wide range of specialised treatments, including:
   
   i. Fertility treatments: IVF, ICSI, PGT, embryo donation, egg freezing, fertility preservation. Inclusive reproductive care for single women and same-sex couples
   
   ii. Oncology: breast, gynaecologic, paediatric, and complex tumour surgeries
   
   iii. Cardiology: congenital heart defects, cardiac surgery, and diagnostics
   
   iv. Neurosurgery: brain tumours, epilepsy surgery, spinal disorders
   
   v. Orthopaedics: joint replacement, sports medicine, minimally invasive techniques
   
   vi. Ophthalmology: cataract, glaucoma, vitrectomy, corneal transplant
   
   vii. Women’s health: gynaecologic oncology, maternity, and advanced diagnostics
   
   viii. Paediatrics and neonatology: including Level III Neonatal ICU
   
   ix. Rehabilitation and physiotherapy for post-surgery recovery
   
   
6. Can I get a treatment cost estimate before travelling to Spain?
   Yes, Dexeus University Hospital provides international patients with a clear and transparent treatment cost estimate before they begin their medical journey to Spain.
   
   This upfront pricing helps you plan with confidence, avoiding unexpected medical expenses. The estimate includes consultation fees, diagnostics, hospital stay, surgery or procedure costs, medications, and any follow-up care required.
   
   With support from the International Patient Centre, your treatment plan is reviewed by specialists to ensure you receive an accurate and tailored quotation.
7. What international patient services are available at Dexeus University Hospital in Barcelona, Spain?
   i. Dedicated International Patient Centre to coordinate your entire medical journey
   
   ii. Multilingual support team offering interpretation in English, Arabic, French, Russian, and more
   
   iii. Personalised treatment planning with direct access to specialists before you travel
   
   iv. Second medical opinions online, securely reviewed by expert consultants
   
   v. Assistance with medical visa letters and travel documentation
   
   vi. Airport pick-up and drop-off services for international arrivals
   
   vii. Hotel and accommodation booking support near the hospital
   
   viii. Transparent cost estimates including consultation, diagnostics, surgery, and follow-up
   
   ix. Priority appointment scheduling to reduce waiting times for international patients
   
   x. Emotional support services available during treatment and recovery
8. How do I get in contact with Dexeus University Hospital Specialist?   
   You can get in touch with a Dexeus University Hospital Patient Support Specialist here or through: 
   
   WhatsApp:  +1 718-550-0880
   
   Telephone Number:  +1 718-550-0880 
   
   Email:  [email protected]