The My 1Health Cardiology Care Pathway

Everything you need to refer more cardiology and cardiac surgery patients with confidence.

Your patients trust you to point them in the right direction. When they come to you with a heart concern, a suspected diagnosis, or a procedure they have been told they need, you now have a direct pathway to world class cardiac care abroad. This guide explains what the My 1Health Cardiology Care Pathway covers, the patients who are the best fit for referral, and how to act on any cardiac referral in minutes using SENA on WhatsApp.

Three Cardiology Referral Touchpoints

Cardiac referrals don’t follow a single path. Some patients are managing risk factors and seeking preventative guidance before a formal diagnosis.

Others are in the middle of diagnostic investigations and need clarity, speed and specialist access. Many have already have a confirmed treatment plan and are looking for the best facility to proceed. 

My 1Health supports referral partners at all three stages from early risk management through diagnosis and definitive treatment ensuring patients receive timely, coordinated, and trusted care.

Every patient with a cardiovascular risk factor is a potential referral. High blood pressure, elevated cholesterol, diabetes, a sedentary lifestyle, or a family history of heart disease are all strong indicators that a structured cardiac checkup is overdue.

My 1Health partner hospitals offer dedicated Heart Health Check Up packages for both men and women. 

These packages are structured, competitively priced, and cover the key assessments needed to establish a clear cardiac baseline, including electrocardiograms, blood panels, cardiac screening, and where clinically indicated, imaging and functional testing.

Refer patients who:

• Are aged 35 and above with one or more cardiovascular risk factors
• Are requesting a general cardiac screening or an executive health check up
• Have limited or costly access to cardiac screening in their home country
• Have a family history of heart disease and want to establish a baseline

When a patient presents with chest discomfort, unexplained breathlessness, palpitations, or an irregular heartbeat, they need structured investigation, not a wait and see approach. These patients are ready for a referral to advanced cardiac diagnostics.

My 1Health connects them to internationally accredited cardiology teams who deliver expert reviewed diagnostic assessments using modern imaging and monitoring equipment. 

Each patient receives a structured diagnostic pathway and a clear outcome, whether that is a confirmed diagnosis, a second opinion, or a treatment recommendation.

Diagnostic services available at our partner hospitals:

• Echocardiography (Heart Ultrasound)
• Stress Testing
• Holter and Rhythm Monitoring
• Cardiac CT Scan
• Cardiac MRI
• Functional and Ischemia Assessment

Refer patients who:

• Are experiencing chest pain, shortness of breath, or palpitations and need investigation
• Have received an inconclusive local diagnosis and require specialist review
• Are seeking a second opinion on a suspected or confirmed cardiac condition
• Face long waiting times for diagnostic testing in their home country

This is where your referral can make the greatest difference. Patients who have already been advised to undergo a cardiac procedure are often facing long wait times, limited local options, or costs that make treatment at home unworkable. My 1Health provides alternatives.

Our partner hospitals are equipped for the full spectrum of cardiac interventions, from minimally invasive catheter-based procedures through to complex open-heart surgery, performed by experienced interventional cardiologists and cardiac surgeons using modern techniques.

Minimally invasive and interventional procedures available:

• Coronary Angiography and Stenting
• Cardiac Catheterisation
• Balloon Angioplasty (PTCA)
• Structural Heart Procedures: TAVI and TAVR
• Device Closure Procedures: ASD, VSD, and PFO

Open cardiac surgery referrals are accepted for patients requiring bypass surgery, valve repair or replacement, and other complex procedures.

Refer patients who:

• Have been advised to undergo angiography, stenting, or another heart procedure and are exploring options
• Are waiting for a procedure locally and want to access faster, more affordable care abroad
• Require a surgical intervention that is unavailable or limited in their home country
• Are seeking a second surgical opinion before committing to a procedure locally

Our Cardiac Hospital Network

My 1Health works with leading, internationally accredited hospitals across multiple destinations. Your patients can access world class cardiac care in a location that suits their clinical needs, travel preferences, and budget.

The full hospital directory, including detailed profiles, accreditations, and pricing, is available through the Referral Partner Network System (RPNS). Ask SENA for a filtered recommendation based on your patient's condition and preferred destination.

Referring Patients: How to Use SENA on WhatsApp

SENA is your fastest route from patient conversation to confirmed referral. Available on WhatsApp, SENA handles the entire referral process in a single thread, so you spend less time coordinating and more time with your patients.

What SENA Can Do for You

Get Instant Cost Estimates

Receive accurate price ranges for diagnostics, check up packages, or procedures within seconds. No formal case submission required. Use this to set clear expectations with your patient before they commit.

Request Appointments

Submit an appointment request for any patient directly through WhatsApp. SENA coordinates with the hospital and confirms it back to you.

Request Personalised Treatment Plans

Get a condition specific treatment plan you can share with your patient immediately. Especially useful for complex cases where the patient needs a clear picture of their options before deciding.

Compare Facilities in Real Time

Compare two hospitals or destinations in one message. SENA gives you a structured breakdown covering cost, quality, location, and wait times, making it easy to guide your patient toward the best fit.

View Complete Hospital Profiles

Access full hospital information, including accreditations, key specialists, available procedures, and pricing, in a single message. Everything you need to respond to patient questions on the spot.

Get Smart Hospital Recommendations

Describe your patient's condition, destination preference, and budget. SENA returns a filtered shortlist of the best matched facilities so you are not starting from scratch every time.

How to Get Started

1. Verify your WhatsApp number by visiting: Profile > Account Settings at https://referral.my1health.com/profile/account settings
2. Message +1 (510) 972 1011 and say Hi Sena to begin.
3. Ask about costs, packages, facilities, appointments, or treatment plans. SENA responds in real time.

Prefer the full platform? Log in to the Referral Partner Network System (RPNS) at: https://referral.my1health.com/

Earn More on Every Referral