One platform. Every client. Full accountability.

My1Health partners with Third Party Administrators to coordinate overseas specialist care on behalf of multiple insurer clients — with client-specific governance, transparent cost controls, and a single point of accountability from submission to reconciliation.

How It Works
TPA professionals collaborating
52,000+ Policyholders assisted across our network
150+ Countries where we've coordinated treatment
350+ Vetted global hospital partners

Trusted by Leading Partners

Minet Old Mutual Zamara Olea Britam Liaison Group APA Insurance Leadway Health CIC South Sudan Eden Care Strategis Madison Continuum Zambia Kenyan Alliance HCI Healthcare

Built For TPAs Coordinating Care Across Multiple Insurer Clients

Here for you

Whether you manage five insurer books or fifty, the challenge is the same: every client has different GOPs, different benefit structures, and different reporting requirements — and when something goes wrong overseas, the accountability lands with you. My1Health is designed to sit cleanly inside your existing workflow — no new systems to build, no parallel processes to manage. We provide the overseas coordination infrastructure; you stay in control of the client relationship.

TPA specialist reviewing case documentation

What My1Health Handles On Your Behalf

From the moment a case is flagged to the final invoice — your team focuses on decisions, not logistics.

Talk to an Insurance Specialist

350+

Vetted Global Hospital Partners

52,000+

Patients Assisted Worldwide

4.8/5

Verified Google Reviews Rating

24hr

GOP Turnaround

We Work The Way TPAs Actually Work

Built for how you actually operate — not how a direct insurer does.

TPA team coordinating overseas care

Most overseas care facilitators are built for direct insurer relationships. My1Health is built for the TPA operating model — multi-client, multi-rule, multi-reporting. Here's what that means in practice:

  • Multi-client coordination: Manage cases across all insurer clients through a single My1Health contact. Client identities and case data remain strictly segregated.

  • Client-specific governance: Each client's rules, GOPs, and benefit limits applied in full isolation. Zero cross-contamination.

  • Zero fixed costs: No retainers, no Per Member Per Month (PMPM) fees, no minimum volumes. You pay per approved case — so your cost base scales with actual activity.

  • Real-time case visibility: Live status, cost tracking, and financials accessible throughout the case lifecycle. Nothing moves without your awareness.

How it Works

The onboarding process is straightforward. Your first case can be submitted within days of signing.

TPA partnership meeting
01
Partnership agreement Finalized in a week

Your client's GOPs, benefit limits, and reporting formats are configured before your first case.

02
Case submitted 24hr response

Submit patient records and insurer details. We respond with hospital shortlists and a preliminary cost estimate.

03
You approve, we coordinate Full journey managed

My1Health handles admissions, travel, GOP, accommodation, and post-treatment follow-up. You stay informed throughout.

04
Single invoice, full documentation Audit-ready close-out

One consolidated invoice, full case report, and all clinical and financial docs — formatted to your client's requirements.

Showcasing Our Global Footprint

Partner with My 1Health for seamless access to the top international hospitals for your policyholders:

What Our Partnership Looks Like in Practice

Real cases coordinated through our insurer and TPA partnerships — from first referral to final invoice.

Healthcare partnership
Africa . Kenya

My 1Health has consistently ensured seamless coordination, timely communication, and access to world-class medical networks — adding real value to our clients. They are a reliable and innovative partner in advancing accessible, specialised healthcare.

LIAISON
GROUP

Care Manager

Liaison Group

Africa . Kenya

Our collaboration with My 1Health has been marked by professionalism, efficiency, and a strong commitment to quality service delivery. We confidently endorse them as a trusted partner in healthcare facilitation and coordination.

Britam logo

Provider Relations Analyst

Britam General Insurance Company Limited

Frequently Asked Questions

Find answers to common queries about our specialised healthcare solutions.

Do you work with TPAs that already have hospital relationships in place?
Yes. My1Health is designed to complement, not replace, your existing arrangements. We add value in geographies or case types where your current network has gaps, or where you need a structured coordination layer without building it from scratch.
Can you handle different GOPs and benefit structures for different insurer clients under the same TPA?
Absolutely. This is core to how our TPA model works:
  • Each insurer client's rules, GOPs, and benefit limits are configured separately
  • Applied independently on every case
  • Regardless of how many clients sit under your TPA agreement
What is the minimum volume requirement to work with My1Health?
There is no minimum volume requirement:
  • You activate My1Health on a case-by-case basis
  • No retainers and no per-member-per-month fees
  • You pay per approved case — your cost base only activates when you have an actual patient to coordinate
How long does it take to onboard as a TPA partner?
Partnership agreements are typically finalised within one to two weeks:
  • Once signed, we configure your client-specific governance parameters
  • You can submit your first case immediately after signing
  • The entire onboarding process is designed to be lightweight
How does My1Health handle billing and reconciliation across multiple clients?
Each case is invoiced and documented separately:
  • Attributed to the relevant insurer client
  • Client-specific reporting and a full audit trail for every case
  • Consolidated reporting across your full client portfolio available on request
Connect With a Support Specialist

Ready to Improve Care for Your Policyholders?

Whether you're an insurer or TPA, talk to our partnerships team and see how My1Health can simplify your overseas care management.

No retainers . No minimum volumes . First case within weeks