Overseas care, fully coordinated. Zero unapproved spend.

My1Health gives insurers a single, governance-controlled layer for all overseas and out-of-network cases — from the first referral to the final invoice. Your benefit rules applied at every step, with no cost committed without your sign-off.

Healthcare professionals
52,000+ Policyholders assisted across our network
150+ Countries where we've coordinated treatment
350+ Vetted global hospital partners

Exploring Partnerships in the Following Regions

Our partnership model is tailored to the specific challenges and referral corridors of each region. Select your region to see the full picture.

350+

Vetted Global Hospital Partners

52,000+

Patients Assisted Worldwide

4.8/5

Verified Google Reviews Rating

24hr

GOP Turnaround

Showcasing Our Global Footprint

Partner with My 1Health for seamless access to the top international hospitals for your policyholders:

What Our Partnership Looks Like in Practice

Real cases coordinated through our insurer and TPA partnerships — from first referral to final invoice.

Healthcare partnership
Africa . Kenya

My 1Health has consistently ensured seamless coordination, timely communication, and access to world-class medical networks — adding real value to our clients. They are a reliable and innovative partner in advancing accessible, specialised healthcare.

LIAISON
GROUP

Care Manager

Liaison Group

Africa . Kenya

Our collaboration with My 1Health has been marked by professionalism, efficiency, and a strong commitment to quality service delivery. We confidently endorse them as a trusted partner in healthcare facilitation and coordination.

Britam logo

Provider Relations Analyst

Britam General Insurance Company Limited

Frequently Asked Questions

Find answers to common queries about our specialised healthcare solutions.

How does the GOP process work in practice?
Once a case is referred to us, we source clinically appropriate facilities and provide an upfront cost estimate before any commitment is made. A GOP is then issued strictly within the financial limits you have pre-approved — no cost is committed without your explicit sign-off. The GOP is sent directly to the hospital, and your team receives full documentation at every stage.
Can My1Health work within our existing pre-authorisation process?
Yes. My1Health is designed to sit inside your existing governance framework, not replace it. We configure our workflow around your pre-auth requirements, benefit limits, and approval thresholds before your first case is submitted. Nothing moves without the appropriate sign-off from your team.
How does billing work — do we receive one invoice per case or multiple?
You receive one consolidated invoice per case with full supporting documentation — clinical records, cost breakdown, and any travel or logistics costs — formatted to your reporting requirements. There are no surprise line items and no bundled billing across cases. Every invoice is audit-ready from the moment it is issued.
Is there a minimum volume or monthly commitment required?
None. There are no retainers, no PMPM fees, and no minimum case volumes. You pay only when a case is actively managed. This makes it straightforward to pilot the partnership with one or two cases before any wider rollout — with no financial exposure if volumes are low in a given period.
Which regions and hospital networks do you cover?
We coordinate cases across Africa, the Middle East, and South East Asia, with established referral corridors into India, Turkey, the UAE, Thailand, Singapore, Malaysia, the UK, and Germany among others. Our network covers 350+ vetted hospitals across 20 countries. Each regional partnership page outlines the specific corridors, hospital options, and governance arrangements relevant to your market.

Ready to Improve Care for Your Policyholders?

Whether you're an insurer or TPA, talk to our partnerships team and see how My1Health can simplify your overseas care management.

No retainers . No minimum volumes . First case within weeks