World-class specialist care. India and South East Asia, fully coordinated.

My 1health coordinates overseas specialist care to India and beyond on behalf of insurers and HMOs, with pre-treatment authorisation, Guarantee of Payment, vetted hospital access, and a structured coordination process from referral to final discharge.

Request a Partnership Call How It Works
TPA professionals collaborating
53,000+ Patients assisted across our network
150+ Countries where we've coordinated treatment
350+ Vetted global hospital partners

Trusted by top healthcare providers in Asia

Bumrungrad International Hospital American Hospital Dubai Apollo Hospitals Burjeel Hospitals London Clinic Hospital Saudi German Hospital Raffles Hospital Acibadem Group of Hospital King's College Hospital Cromwell Hospital Memorial Healthcare Group

How We Support You

From the first referral to final discharge and closure, your team stays in control, your members receive specialist care in India and beyond, and nothing moves without your authorisation.

Insurance specialist reviewing case documentation
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The Guarantee of Payment: Your Financial Cornerstone

The single biggest operational difference between My 1health and a standard referral model.

Doctor discussing guarantee of payment with patient

Four structured capabilities covering the full case lifecycle — from hospital sourcing to final discharge and closure.

  • Hospital Identification: Sourcing clinically appropriate specialist facilities from our vetted global panel, matched to the clinical requirements and your pre-approved financial limits.

  • Pre-Treatment Authorisation: No service is rendered without your pre-authorisation. Cost estimates and treatment plans are submitted for your approval before any commitment is made.

  • Care Coordination: Managing the full patient journey globally: travel, on-ground support, admissions, monitoring milestones, and discharge. One My 1health contact throughout.

  • GOP Control & Reconciliation: Billing transparency and full reconciliation. Every invoice traceable against your approved GOP, with zero leakage.

53,000+

Patients Assisted Worldwide

10+

Global Insurance Partners

4.8/5

Verified Google Reviews Rating

24hr

GOP Turnaround

How It Works

Whether you're routing cases to India or any other global destination for first time or managing an established referral programme, the process is the same: structured, documented, and governed from first referral to final discharge.

Insurance partnership meeting
01
Partnership agreement Within 2 weeks

We configure your governance parameters (GOPs, benefit tiers, preferred hospitals, reporting formats) before your first case is submitted.

02
Case submitted Within the hour

Submit a referral with the patient's records. We acknowledge within the hour and return a plan and cost estimates within 24 hours.

03
You authorise, we coordinate Full journey managed

Once you issue pre-authorisation and GOP, we handle everything: travel, accommodation, on-ground support, admissions, and post-treatment follow-up.

04
Discharge and closure Full docs delivered

A single consolidated invoice and full documentation, reconcilable against your approved GOP. Audit-ready from day one.

Complete Visibility and Oversight

Our model ensures your team retains full authority over every medical and financial decision, at every step of the case.

Insurance partnership meeting

Pre-Treatment Authorisation

No service is rendered without your pre-authorisation. Cost estimates and treatment plans are submitted for approval before any commitment is made.

No Open-Ended GOPs

Every GOP is issued within a fixed, pre-approved limit. No open-ended commitments, no billing surprises, every invoice traceable back to an approved GOP.

Insurer Retains Authority

Full medical and financial authority stays with your team at every stage. We execute; you approve. No action is taken without your explicit sign-off.

Provider Approval

All hospital and specialist recommendations are submitted to you before engagement. We never place a member at a facility without your confirmation.

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Why India for Specialist Care

The destination insurers trust for complex, cost-effective specialist care.

Doctor with patient

India has become one of the world's leading destinations for medical travel, combining internationally accredited specialist hospitals, clinical excellence, and significant cost advantages for insurers and their members.

Internationally Accredited Hospitals: JCI-accredited and independently vetted. Strict standards, no exceptions.

Significant Cost Containment: Treatment costs 60–80% lower than comparable European facilities, with no reduction in clinical quality or patient experience.

JCI accredited Hospital Network: Assured quality clinical outcomes with global accepted standards and practices.

Audit –Ready Documentation: Full documentation to international standards on every case.

Showcasing Our Global Footprint

Partner with My 1Health for seamless access to the top international hospitals for your policyholders:

What Our Partnership Looks Like in Practice

Real feedback from insurance and TPA partners across our network.

Healthcare partnership

My 1Health has consistently ensured seamless coordination, timely communication, and access to world-class medical networks — adding real value to our clients. They are a reliable and innovative partner in advancing accessible, specialised healthcare.

LIAISON
GROUP

Care Manager

Liaison Group

Our collaboration with My 1Health has been marked by professionalism, efficiency, and a strong commitment to quality service delivery. We confidently endorse them as a trusted partner in healthcare facilitation and coordination.

Britam logo

Provider Relations Team

Britam General Insurance Company Limited

Frequently Asked Questions

Find answers to common queries about our specialised healthcare solutions.

Which hospitals does My1Health work with in India?
My1Health works with independently vetted, internationally accredited hospitals across New Delhi, Mumbai, Chennai, and other specialist centres. We do not publicly name specific hospitals to avoid panel bias — shortlists are generated based on clinical requirements and your pre-approved parameters.
What case types does My1Health coordinate to India?
My1Health coordinates a wide range of complex specialist cases to India, including oncology and bone marrow transplants, cardiac surgery, orthopaedics, renal disease management, neurology, and complex diagnostics. India's medical community has particular strength in high-volume specialist procedures, making it especially well-suited for cases requiring experienced surgical teams and post-operative rehabilitation.
How does the cost advantage of India compare to other destinations?
For most complex procedures, the all-in cost of treatment in India, including the clinical procedure, post-operative care, and coordination, is substantially lower than equivalent care in Europe or North America, while meeting the same international accreditation standards. My1Health provides upfront cost estimates before any treatment commitment so your team can make an informed authorisation decision with full cost visibility.
What on-ground support does My1Health provide for members in India?
My1Health manages the full on-ground experience for your member: airport transfers, hospital admissions facilitation, accommodation, translation support where required, and a dedicated coordination contact throughout the stay. Your member is never navigating India's healthcare system independently. We manage all logistics so that your member's focus is entirely on their care.
Can My1Health coordinate cases to South East Asia outside of India?
Yes. While India is My1Health's primary and most established destination in the region, our panel extends to other South East Asian markets including Thailand and Malaysia for specific case types. Contact our team to discuss routing to other SEA destinations — panel availability varies by country and case type.
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Ready to Route Your First Case to India?

Talk to our partnerships team and see how My 1health coordinates specialist care in India and South East Asia, with full governance, transparent costs, and zero billing surprises.

No retainers . No minimum volumes . First case within weeks