Most patients seeking medical care abroad are still trying to figure something out. They want a second opinion, a diagnosis they can trust, or a clearer picture of their options.
A significant number of patients, however, arrive at a very different point. They already know what is wrong.
A doctor has examined them, reviewed their results, and told them exactly what needs to happen next. What they need now is not more investigation. They need the procedure done.
This is what procedure-ready care is built for. A procedure-ready patient is someone with a confirmed diagnosis, a specific treatment recommendation from a qualified doctor, and a clear need to be referred for that procedure without delay.
The Three Conditions That Make a Patient Procedure-Ready
Across all of My 1Health's care pathways, three conditions consistently determine whether a patient belongs in the procedure-ready category. Before making a referral, run through this checklist.
A confirmed diagnosis is in place. The patient has already been assessed by a doctor and the condition has been identified. No further diagnostic work is needed before treatment can begin.
A specific procedure has been recommended. A qualified doctor must have advised a specific surgical or interventional procedure, not a general treatment discussion.
The referral is for that procedure specifically. The patient is being sent to My 1Health to have that procedure carried out, not for a second opinion, further testing, or a general specialist review.
When all three conditions are met, the patient is procedure-ready and the referral can move forward.
Procedure-Ready Care Pathways at My 1Health
My 1Health supports procedure-ready patients across four distinct care categories. Each has its own qualifying conditions and signature treatments. Understanding which pathway fits your patient helps you make a faster, more accurate referral.
Cardiac Surgical Procedures
For patients with a confirmed heart condition who have been advised to undergo surgery or an advanced cardiac intervention.
Blocked or Narrowed Arteries
Coronary Artery Bypass Grafting (CABG)
Heart Valve and Structural Conditions
Heart Valve Repair or Replacement
Congenital Heart Surgery
High-Risk and Complex Heart Cases
High-Risk Cardiac Surgery
Redo or Complex Cardiac Procedures
Refer under this pathway when:
The cardiac diagnosis has been established
Surgical or interventional treatment has been formally advised
The patient is being referred for a specific cardiac procedure
Orthopaedic Procedures
For patients with a confirmed bone or joint condition who require surgery to restore mobility, relieve persistent pain, or improve physical function.
Joint Replacement Surgery
Total Knee Replacement
Total Hip Replacement
Spine and Complex Bone Conditions
Spine Surgery for degenerative or disc-related conditions
Complex Orthopaedic Reconstruction
Sports Injuries and Trauma Care
Ligament and Sports Injury Surgery
Fracture and Trauma Care
Refer under this pathway when:
The orthopaedic diagnosis has been confirmed
Conservative management has been completed or is no longer producing results
The patient is being referred for a specific orthopaedic procedure
Transplant Care Procedures
For patients with end-stage organ or bone marrow failure who require a transplant as their definitive treatment.
Organ Transplants
Kidney Transplant
Liver Transplant
Bone Marrow and Stem Cell Transplants
Bone Marrow Transplant
Stem Cell Transplant
Refer under this pathway when:
End-stage organ or marrow failure has been diagnosed
A transplant has been recommended as the treatment option
The patient is being referred for transplant evaluation or surgery
Minimally Invasive and Specialty Procedures
For patients with a confirmed diagnosis who require a targeted, minimally invasive procedure rather than open surgery. This pathway covers a broad range of specialty interventions, with current signature treatments including:
Gynaecologic Procedures
Laparoscopic Hysterectomy
Urology and Bladder Conditions
Kidney Stone Removal
Refer under this pathway when:
The diagnosis has been established
A minimally invasive or specialty procedure has been advised
The patient is being referred for a specific procedural intervention
How to Know Your Patient Is Ready to Refer
Regardless of procedure type, run through this quick check before submitting any case.
The patient has a written or documented diagnosis from a qualified doctor
A doctor has specifically recommended a surgical or procedural intervention
The patient is not seeking a second opinion or further diagnosis through My 1Health
The referral is for a named procedure, not a general specialist consultation
The patient has expressed readiness and willingness to travel for treatment
If you can confirm each of these points, your patient is ready to refer.
Use SENA to Make the Referral Easier
Knowing your patient is procedure-ready is one thing. Moving quickly once you know is another. That is where SENA, My 1Health's intelligent assistant for referral partners, makes a real difference.
Before submitting a formal case, SENA gives you an instant cost estimate for the procedure your patient needs. You can set realistic expectations during your consultation rather than waiting for figures to come through later.
When it comes to finding the right facility, SENA generates shortlists based on the specific procedure, the patient's budget, and their location preferences. For procedure-ready patients, this is particularly useful. The procedure is already known, so you are not searching broadly. You are matching precisely.
SENA is available through two channels:
Partner portal: Log in to your RPNS account and select "Ask Sena" from the navigation
WhatsApp: Message +1 (510) 972-1011 and send "Hi Sena" to get started
For formal referrals, send your case to [email protected].
