About United Family Healthcare

Appointments, medical consultations, and health checkups at United Family Healthcare in Beijing, Shanghai, Guangzhou, and Hong Kong are coordinated through the My1Health International Patient Care team, available 24/7. WhatsApp: +1 718 550 0880 Telephone: +1 718 550 0880 Email: [email protected] The team arranges in-person appointments, online video consultations from USD 500, second medical opinions, and full treatment coordination. Responses are provided within 24 to 72 working hours.

United Family Healthcare treats patients across more than 30 specialties, with particular depth in oncology, cardiology, fertility, gastroenterology, paediatrics, robotic surgery, and rehabilitation. UFH performed 11,000 surgeries in 2024, 50% of which were Grade 3 or 4 complex procedures, with robotic surgery volume surpassing 1,000 cases. Centres of clinical strength include: Oncology: 5 cancer centres with CAR-T therapy, immunotherapy, and FDA-approved drugs via Hainan Bo'ao fast-track Fertility: Fresh IVF pregnancy rates above 55%, benchmarked to Australia's ANZARD Rehabilitation: China's only dual JCI and CARF-accredited private rehabilitation hospital Cardiology: 20,000+ cardiovascular cases at BJU; 90-minute emergency Green Channel for heart attacks Paediatrics: NICU admitting 70-90 infants annually, including babies under 28 weeks Traditional Chinese Medicine: Acupuncture, moxibustion, cupping, TCM rehabilitation, and herbal medicine integrated alongside clinical treatment

Yes. Clinical and patient support staff across the UFH network speak 15+ languages, including English, Arabic, French, Russian, Japanese, Korean, Spanish, Persian, German, Danish, Italian, Polish, Portuguese, Thai, multiple Chinese dialects. Every international patient is assigned a dedicated coordinator who manages communication from first enquiry through to post-treatment follow-up. UFH's multilingual teams serve 90+ diplomatic missions and Fortune 500 companies across its Shanghai campus alone.

Treatment costs at UFH vary depending on the specialty, procedure complexity, number of specialists involved, and length of stay. A written cost estimate specific to your case is available before you travel, with no obligation to proceed. Payment is accepted in USD or RMB, upfront. Direct billing is available with 100+ international insurance providers including Bupa and Allianz. Virtual consultations start from USD 500 for initial case review. Costs are significantly lower than equivalent private treatment in the UK, USA, or Germany while meeting the same JCI-accredited standards. Contact the My1Health team at [email protected] or WhatsApp +1 718 550 0880 for a personalised estimate.

United Family Healthcare operates hospitals and clinics in Beijing, Shanghai, Guangzhou, Shenzhen, Hong Kong, Tianjin, Qingdao, and Hainan (Bo'ao). The flagship Beijing hospital is located at 2 Jiangtai Road, Chaoyang District, 30 minutes from Beijing Capital International Airport. For international patients: Airport transfer and escort services are arranged at a fee by the My1Health coordination team Accommodation booking support is provided for patients and family members near all major UFH facilities A written treatment itinerary is provided before departure, covering logistics, appointments, and estimated recovery timelines

Yes. Through UFH's Bo'ao Clinic in Hainan, UFH holds fast-track approval for FDA and EU-approved cancer drugs not available elsewhere in mainland China, including PD-1 inhibitors, PD-L1 inhibitors, PARP inhibitors, and ALK inhibitors. All drugs are sourced directly from original manufacturers. UFH also offers CAR-T cell therapy at its cancer centres and access to international second opinions through the UFHIMS network, linking patients to specialists at Memorial Sloan Kettering, Dana-Farber Cancer Institute, Massachusetts General Hospital, Cedars-Sinai, and Children's Hospital Los Angeles.