No. You handle the travel side — flights, hotels, transfers — as you normally would. M1H handles the medical side — hospital matching, treatment coordination, clinical management. Your RPM guides you through your first cases. You never need to make clinical decisions.

You keep 100% of your normal travel commissions (flights, hotels, transfers) — these are booked through your existing channels as always. On top of that, M1H pays you 5–15% of the patient's total treatment cost. The two commissions are completely separate. You earn both on the same client.

No — it's optional. Many travel agents join as add-on service partners with a quick onboarding process and no certification requirement. The CHWTP certification ($199) is available if you want deeper training and a professional credential — it's especially valuable if you want to build healthcare travel into a core service offering rather than an occasional add-on.

Any client who might benefit from medical treatment abroad: people facing long wait times for elective procedures, people who can't afford treatment in their home country, people seeking specialist care not available locally, people interested in wellness retreats or cosmetic procedures, or corporate clients looking for executive health screening packages. Many agents start with wellness retreats and cosmetic referrals — familiar travel services with healthcare commissions attached — before expanding into medical procedures. Your RPM will help you identify healthcare opportunities in your existing client base.

Not at all. Your existing travel business continues exactly as it is. Healthcare is an additional service — you don't rebrand, restructure, or redirect your existing clients. Some agents offer it to every client. Others offer it only when a client specifically asks about medical travel. The level of integration is entirely up to you. If you work under a host agency, M1H treatment commissions are paid directly to you — they don't flow through your host agency unless you arrange it otherwise.

Treatment commissions are paid by M1H to 160+ countries in USD or your choice of 140+ local currencies. You also get a built-in USD wallet. Travel commissions come through your normal booking channels — those are completely separate and unaffected. M1H treatment commissions are reconciled monthly with full transparency through the RPS platform.

All hospitals in the M1H network carry professional indemnity insurance and meet rigorous international accreditation standards (JCI, NABH, TEMOS). If a clinical complication arises, M1H provides case escalation support — working directly with the hospital. You handle the travel rebooking if needed. You're never expected to manage clinical issues — that's M1H's responsibility.

Yes — we work with individual agents and agency networks. If you manage a team of agents or a host agency network, talk to our team about a group partnership structure. We can onboard multiple agents under your agency with centralised reporting and commission tracking.