Procedures & Conditions

Frequently Asked Questions

1. How do I make an appointment with a paediatrician at Nairobi West Hospital?
   1) Select a service and your preferred appointment time/date.
   2) Click Book an Appointment from the menu.
   3) Confirm and submit your details.
   4) You will receive a confirmation by SMS, WhatsApp, and email and a reminder of your appointment on the selected day and time.
   5) Another alternative is to call +254711082072. A patient support specialist will help schedule an appointment for you.
2. How much does a consultation with a paediatrician cost?
   The consultation fee is KES 2,500. Payment is to be made at the facility.
3. Does Nairobi West Hospital accept insurance for paediatric treatments?
   Yes. The facility accepts the insurance plans indicated and cash payment options for patients who do not have insurance.
4. What children's services does The Nairobi West Hospital offer?
   They provide services that promote the health and well-being of infants, children, and adolescents, including well-child check-ups, immunisations, diagnosis and treatment of acute and chronic illnesses, growth and development monitoring, and specialised care for children with complex medical conditions.
5. What childhood conditions does the department treat?
   The facility treats conditions affecting children, including respiratory infections, ear infections, allergies, asthma, skin disorders, digestive problems, childhood infections, growth and development issues, and behavioural concerns.